in order for me to get it to print I clicked on the course id number than it opened a course certificate viewer. then move your cursor in the bottom middle of the page and a minus zoom, plus zoom and 2 other things will appear also (don't know what they are but if you click on the 3rd one from the left it will open up Acrobat reader where you will be able to print both pages from. At least this is what I had to do to get both pages to print.